Refund Policy

Last Updated: January 1, 2025  |  Effective for all users of MCS LLP services.

1. Refund Eligibility

Refunds are considered on a case-by-case basis. Generally, refunds may be applicable in the following situations:

• Service not delivered as described within the agreed timeline
• Technical issues caused solely by MCS LLP that cannot be resolved
• Cancellation before project commencement

2. Non-Refundable Items

• Completed and delivered services
• Third-party API or service charges already incurred
• Customization work already in progress

3. Refund Process

To request a refund, contact us at info@mcsllp.co.in within 7 days of the issue arising. We will review and respond within 5 business days.